Changes to Extended Access HUB – from October 2022
Dear Patients,
The Extended Access Hub (evening and weekends GP service) will be changing from 1st October.
Florence Road Surgery has been nominated by South Central Ealing Primary Care Network (PCN)* to be the host practice of the new service.
Florence Road Surgery has been hosting the existing HUB (Ealing CCG) service for over 4 years now and we would like to continue providing the best possible out-of-hours service to our Primary Care Network Patients.
The main difference between the current HUB service and the new PCN service will be that the new service will only be available to Patients of our 5 PCN Practices only (rather than all 76 Ealing CCG Practices). This will increase patient access to the Extended Access service, improve the appropriateness of booking and encourage closer integration of the PCN.
Additionally, the range of services will increase. The current service only offers access to GP and Practice Nurse appointments. Under the new contract, Patients will have access to other healthcare professionals such as Clinical Pharmacist and Pharmacy Technicians (who would be able to assist with medication queries out of hours), Health Care Assistants and Social Prescribers.
The new core hours of the new Extended Access Hub will be:
Monday – Friday 6.30pm – 8pm
Saturday 9am – 5pm
If you would like to provide feedback regarding these changes, please email
[email protected] with “Extended Access” in the subject or write to
Florence Road Surgery
26 Florence Road, Ealing, W5 3TX
*South Central Ealing Primary Care Network Practices are:
Florence Road Surgery
Ealing Park Health Centre
Elthorne Park Surgery
Northfields Surgery
Grosvenor House Surgery